THE PROGRAM

Whether you have been interpreting for years or you are new to it, this program equips you with invaluable tools and lays solid foundations to lean on. The protocols, analytical guidance and healthy habits this program covers will help you in your daily practice and will make you feel proud of this amazing profession.

It is a 40-hour interactive and skills-based program that relies on the The Community Interpreter® curriculum. It’s never boring. It is also the most up-to-date program in the field. The sessions ground you in what you need to know to work as a professional interpreter. The focus is on medical, school and government and nonprofit service settings.

Developed by Cross Cultural Communications (CCC), a Maryland based agency that holds a national reputation and building on five previous editions, this program has undergone several updates since its inception, thus guaranteeing up-to-date contents and proven methods.

CONTENT

MODULE 1: THE PROFESSION

• An overview of medical and community interpreting today

• National ethics

• How to assess your performance

MODULE 2: PROTOCOLS AND SKILLS

• Basic protocols (such as positioning)

• Message transfer skills (how to interpret)

• Interpreting modes

• Memory skills and note-taking

MODULE 3: STRATEGIC MEDIATION

• How to make decisions

• Intervention skills

• The Strategic Mediation Model

• Cultural mediation

MODULE 4: PROFESSIONAL IDENTITY

• Who are you? Where do you fit in?

• Professional practice

• Introduction to legal interpreting

• Terminology

MODULE 5: THE INTERPRETER’S ROLE

• Managing your role

• Advocacy

• National standards of practice

• Self care and professional development

CONTINUING EDUCATION CREDITS

WA DSHS: on demand

CCHI: on demand

WA AOC: on demand

ATA: on demand

REQUIREMENTS FOR COMPLETION

Please read carefully the following requirements for completion:
ATTENDANCE: Participants are required to be on time for every class and to not leave before the end of the class. Participants cannot miss more than 10% of the 40-hour training-- that is no more than 4 hours of the course. Participants will have to make up with extra work for any time of the course that they miss with a justifiable reason in order to receive the certificate.
ASSESSMENT: A final assessment is given at the end of the course to evaluate participants’ knowledge of the program. The requirement to pass the test is to score 75% or higher.  

THE TRAINERS

Sofía García-Beyaert, PhD, is an interpreter, interpreter trainer and researcher in language access policy. One of the authors of the pioneering textbook that supports this training, Sofia is an instructor at Bellevue College's Translation and Interpretation Program, and taught postgraduate and master’s classes on interpreting skills-building at the Universitat Autònoma de Barcelona (Spain) before moving to Seattle.

Cindy Roat, MPH, is a trainer of interpreters, educators and healthcare providers, and a consultant to healthcare facilities, helping them improve their language access services. An internationally renowned trailblazer in the healthcare interpreting field, Cindy is a founding member and past Co-chair of the National Council on Interpreting in Health Care, a founding member of the Washington State Coalition on Language Access (WASCLA), and a former board member of the Northwest Translators and Interpreters Society (NOTIS), where she organizes and teaches workshops for healthcare interpreters. Cindy is widely recognized as an engaging public speaker and assiduous advocate for limited-English-proficient populations.

LOCATION

Online: upon registration, you will receive information on the simple steps you will take to be ready to join the class from your device. We ask that you connect from a device with a big enough screen: please use a computer with a webcam or a laptop.

 TIME 

This class is offered on demand. If you are interested in it, we need to hear from you! Please fill out the form below to let us know about your needs. We will keep you posted about upcoming classes. Feel free to also specify your preferred times and dates. It is very helpful for us to know!

 WHAT YOU GET

• 40 hours of fun interactive training of the certificate program ‘THE COMMUNITY INTERPRETER®: International Edition’

• Instructional materials, including:

  • the 453-page textbook The Community Interpreter®: An International Textbook (2015)

  • the companion 229-page workbook The Community Interpreter®: An International Workbook of Activities and Role Plays (2015)

• A Certificate of Successful Completion (provided you meet the completion requirements as detailed on this page).

OTHER RELATED PRODUCTS

Medical interpreters are encouraged to also sign up for our 8-hour workshop, Medical Terminology for Interpreters. Together, "Solid Foundations" and "Medical Terminology" cover the minimum education requirement you need to qualify for the national healthcare certification exams.  

REGISTRATION

This class is “On demand”. This means it has not be programmed yet. Please let us know you are interested and we will discuss the next steps:

You are not sure and you just want to hear from us when we offer a new class or we have a special discount?

Fill out the form below instead.